How can I contact Kiddicare?

You can reach us through our contact form on the website, or you can email us at support@kiddicarebaby.com.au.

What should I do if I have an issue with my order?

If you encounter any issues with your order, please contact our customer support team immediately with your order number, and we will assist you as quickly as possible.

Can I change my order after it has been placed?

If you need to make changes to your order, please contact us as soon as possible. Once the order has been processed or shipped, we may not be able to make changes.

How can I track my order?

Once your order has shipped, you will receive a tracking number via email. You can use this to track your order through the carrier’s website.

Do you offer customer support?

Yes, we offer customer support to assist with any inquiries or issues you may have. You can contact us via email, or our contact form, and we will get back to you as soon as possible.

What is the best time to contact Kiddicare?

Our customer service team is available from 9 AM to 5 PM, and we aim to respond to all inquiries within 24 to 48 hours during business days.