You can reach us through our contact form on the website, or you can email us at support@kiddicarebaby.com.au.

If you encounter any issues with your order, please contact our customer support team immediately with your order number, and we will assist you as quickly as possible.

Once your order has shipped, you will receive a tracking number via email. You can use this to track your order through the carrier’s website.

Our customer service team is available from 9 AM to 5 PM, and we aim to respond to all inquiries within 24 to 48 hours during business days.